This Cookie Policy explains how Senatus Group Ltd., doing business as SeatLogic (“SeatLogic,” “we,” “us,” or “our”), uses cookies and similar tracking technologies when you visit our website at seatlogic.app (the “Site”) or use our services. This policy should be read alongside our Privacy Policy.
1. What Are Cookies
Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how visitors use their site.
Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your device after you close your browser, while session cookies are deleted when you close your browser.
In addition to cookies, we may also use similar technologies such as pixel tags, web beacons, and local storage to collect information about your use of our Site.
2. How We Use Cookies
We use cookies and similar technologies for several purposes, including:
- Authentication: To recognize you when you log in and keep you logged in as you navigate our platform
- Security: To protect your account and prevent fraud
- Preferences: To remember your settings and preferences
- Analytics: To understand how visitors interact with our Site so we can improve it
- Performance: To ensure our Site loads quickly and functions properly
3. Types of Cookies We Use
We categorize the cookies we use into the following types:
4. Essential Cookies
These cookies are strictly necessary for the Site to function and cannot be switched off in our systems. They are usually only set in response to actions you take, such as setting your privacy preferences, logging in, or filling out forms.
Essential cookies we use include:
| Cookie Name | Purpose | Duration |
|---|
| sb-access-token | Authentication token for logged-in users | Session |
| sb-refresh-token | Refresh token for maintaining authentication | 7 days |
| CSRF-token | Prevents cross-site request forgery attacks | Session |
You can set your browser to block these cookies, but some parts of the Site may not work properly if you do.
5. Analytics Cookies
These cookies help us understand how visitors interact with our Site by collecting and reporting information anonymously. We use this information to improve our Site and services.
We use first-party product analytics to understand how visitors interact with our Site. This data is collected and stored on our own infrastructure.
- Pages you visit and how long you spend on them
- How you arrived at our Site (e.g., from a search engine or direct link)
- Your browser type and device information
- Navigation paths through our Site
We do not use analytics to intentionally identify individual natural persons. All analytics data is aggregated and anonymized. We do not use third-party analytics services such as Google Analytics.
6. Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings. They may be set by us or by third-party providers whose services we use.
Examples include:
- Remembering your language preference
- Remembering your display settings (e.g., theme preference)
- Remembering whether you've dismissed certain notifications
If you disable these cookies, some or all of these features may not function properly.
7. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these third-party cookies and their use is governed by the privacy policies of those third parties.
Third-party services we use that may set cookies include:
- Google (Authentication): For Google Sign-In functionality. Google Privacy Policy
- Stripe (Payments): For secure payment processing. Stripe Privacy Policy
- Supabase (Backend Services): For database and authentication services. Supabase Privacy Policy
We do not use advertising cookies. We do not sell your data to advertisers or use cookies for targeted advertising purposes.
8. Cookie Duration
Cookies have different lifespans:
- Session cookies: These are temporary and are deleted when you close your browser. They are used for things like keeping you logged in during your visit.
- Persistent cookies: These remain on your device for a set period or until you delete them. They are used for things like remembering your preferences across visits.
The specific duration of each cookie is listed in the tables above where applicable.
9. Managing Your Cookie Preferences
You have several options for managing cookies:
- Accept all cookies: Allow all cookies for the best experience on our Site.
- Reject non-essential cookies: Only essential cookies required for basic functionality will be set.
- Manage through browser settings: Use your browser's cookie settings to control which cookies are set.
Please note that if you choose to block or delete cookies, some features of our Site may not function properly, and your user experience may be affected.
10. Browser Cookie Settings
Most web browsers allow you to control cookies through their settings. Here are links to cookie management instructions for common browsers:
If you use a different browser, please refer to your browser's help documentation for instructions on managing cookies.
11. Opting Out of Analytics
You can opt out of analytics tracking by adjusting your browser's cookie settings. Most browsers allow you to block or delete cookies through their settings menu.
12. Do Not Track Signals
Some browsers include a “Do Not Track” (DNT) feature that signals to websites that you do not want to be tracked. Because there is no accepted standard for how to respond to DNT signals, we do not currently respond to them.
However, you can still manage your privacy preferences through the methods described above, including browser settings and opting out of analytics.
13. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The “Last Updated” date at the top of this policy indicates when it was last revised.
We encourage you to review this policy periodically to stay informed about our use of cookies.
